Return & Refund Policy

Return & Refund Policy

We want you to be satisfied with your purchase.

Returns

You may request a return within 14 days of delivery for unused items in original packaging.

Refunds

Approved refunds are issued to the original payment method within 5–10 business days.

Non-returnable

Custom, special-order and hygiene-sensitive items may be non-returnable.

How to Start

Contact us with your order number to begin a return.

Medical Equip Shop
1-2-3 Sakae, Naka-ku, Nagoya 460-0008, Japan
Phone: +81 52-123-4567
Email: admin@medicalequipshop.com